Archive for the ‘Uncategorized’ Category has a new look

July 19, 2016

A big thanks to our Web development Team who recently completed a re-design of the 360TCS website. It looks great and there are some nice photos of the facility along with a video tour.

See the new website here:

We have been doing some extended spring cleaning at the data center as well. The new carpet in the Lobby and Guard Station looks great.

Schedule a tour today.

Don Welbourn
360 Technology Center Solutions
Director of Sales / Account Relations
312-884-3988 Office
312-907-5241 Mobile (best)


People are What Matters…

June 27, 2016

As part of my role as Director of Sales and Account relations for 360TCS, I have provided countless tours of our facility to prospective clients looking to add a level of resiliency to their IT infrastructure. Over the years, giving Data Center tours has always been among my favorite parts of my job. We are proud of what we have built and I welcome every opportunity to share information with interested end users.

Most potential client visits are pretty similar. I wax poetic about redundancy, reliability, compliance, and security,  extolling the virtues of our physical infrastructure. I tout the flexibility of our network design and our up-time track record. Without exception, everyone who has made the time to come see us, expresses a level of impress based on our obvious attention to detail and our seemingly “over-engineered” approach to Data Center design. Almost always, the focus is based on the technology. Until last week…

During a recent walk through, I was enjoying a pleasurable interaction with a potential client. The two gentleman taking the tour that day were particularly knowledgeable and were able to easily recognize the quality of the critical components of our infrastructure. They asked all the right questions and we hit it off quite well. They were easy to like as they seemed to have an understanding of what it takes to provide a high level of service to a demanding client base.

After they left, I was feeling pretty good about the overall experience. Later that day, I received a follow up e-mail from the potential client. He thanked me for my time and for the information provided which was pretty typical. But he went on to add some observations regarding the overall feeling of “warmth” he experienced while meeting some of our staff. That hit home for me because we have made deliberate effort to establish an environment and a culture where clients are truly our partners and are considered part of “The 360TCS Family.”

He stated in his note, “People are what matter Don, not technology – IT is just a tool.” Great wisdom from a seasoned technologist.  We are lucky to have a great staff here @ 360TCS. They are truly the reason we have experienced the success we have up to this point.

If you have a need for colocation or Data Center services and you would like to see for yourself what 360TCS has to offer, please reach out to me personally to schedule your site visit. I guarantee you will find it to be a valuable use of your time.


Don Welbourn
360 Technology Center Solutions
Director of Sales / Account Relations




See what you have been missing… 360TCS Virtual Data Center Tour

March 5, 2013

Since the formal commissioning of our Chicago Colocation Data Center we have hosted literally hundreds of tours for potential clients and technology partners. Without exception, those who have taken the time to come see the facility have  been very impressed by design, the level of redundancies and the attention to detail that went into the data center build out.

For those who have yet to schedule their own personal tour or whose geographic location or schedule prohibits making a trip to Chicago, it is my pleasure to post a link to our recently produced 360TCS Virtual Data Center Tour:

Take a look. Post your comments. Contact me directly with any questions or to receive a proposal on any of our data center solutions.


Don Welbourn

Director of Sales / Account Relations


The Proof is in the Pudding – 360TCS Logs 45th Consecutive Month of 100% Uptime

June 29, 2012

As the end of June 2012 approaches and the 360TCS Team proudly adds number 45 to our spotless track record of consecutive months without an outage, a saying used frequently by my dear, departed Grandfather comes to mind.

“The proof is in the pudding” is a popular figure of speech meaning “the quality, effectiveness or truth of something can only be judged by putting it into action or to its intended use.”  The phrase we have all heard is actually a modified version of the original phrase, which was “the proof of the pudding is in the eating.” A dish may have been made from a good recipe with fresh ingredients and look delicious, but you can really only judge it by putting it in your mouth. The actual taste is the only true criterion of success.

How does this relate to colocation?

Being in a client facing role, I spend a great deal of time providing prospective clients with tours of our facility during which I talk extensively about concurrently maintainable systems,  N+1 / 2N redundancies and physical security. I mention how our self-healing fiber ring with nodes in the most important Telco Hotels in the Midwest provides us with the ability cross connect to over 200 different carriers. I point out that we have successfully completed a third party SSAE-16 Type II audit and that we monitor and control over 100,000 different data points with our DCIM software, etc. etc…. I could go on and on, and many times I do.

My goal is to demonstrate to potential end users that we have deployed the proper infrastructure to support their mission critical compute environments. We stress attention to detail and perform the rigorous testing and preventative maintenance required to achieve the level of service an enterprise level client base demands. 

Clients interested in colocation in the Chicago area have many options. Whether that Data Center is large or small, most will show well, and many will claim similar levels of redundancy within their infrastructure. So how does a client determine which provider is the right choice? 

I come back to “The proof is in the pudding.”  Ask about up-time, ask to talk to existing clients with similar services. If a provider is hesitant to provide documentation or is reluctant to provide references it may be a red flag.  At 360TCS we are happy to provide both.

If you’d like to experience the peace of mind that all 360TCS clients enjoy or if you’d simply like a private tour of a truly advanced facility, contact me directly.

Don Welbourn – 312-884-3988