360TCS AND COMCAST BUSINESS PARTNER TO PROVIDE END USERS WITH ENHANCED CONNECTIVITY OPTIONS

September 12, 2016

LOMBARD, IL SEPTEMBER 12TH, 2016 – 360 TCS, LLC (360TCS), a premier provider of colocation and data center services in the greater Chicago area, announced today the availability of Comcast Business fiber connectivity solutions within their Lombard, IL data center. Comcast’s network is designed for optimal business performance, with more than 145,000 miles of fiber, delivering standardized, scalable and reliable MEF-certified Carrier Class Ethernet solutions. Partnering with Comcast Business provides 360TCS with the ability to offer low-cost, 100% available private data circuits to their data center clients.

“With many of our clients needing connectivity between their primary locations and our data center, Comcast Business allows us additional options to provide those point-to-point data circuits in a diverse configuration at a cost effective price point,” said Don Welbourn, Director of Sales/Account Relations with 360TCS. Don added, “Comcast Business has been actively expanding their presence across the Chicago area and we are excited to provide its services to our existing client base and to offer colocation and data center services to Comcast’s growing list of satisfied customers.”

“Comcast’s network presence at the 360TCS will be a boon to data center customers,” said Jay Dirkmaat, regional vice president of Comcast Business. “Clients requiring access to our network will not only be able use 360TCS as an access point but can also leverage their colocation services.”

About Comcast Business
Comcast Business, a unit of Comcast Cable, provides advanced communication solutions to help organizations of all sizes meet their business objectives. Through a next-generation network that is backed by 24/7 technical support, Comcast delivers Business Internet, Ethernet, TV and a full portfolio of Voice services for cost-effective, simplified communications management. For more information, call (866) 429-3085. Follow Comcast Business on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social.

With nearly 7,000 local employees, Comcast’s Greater Chicago Region (www.comcastgcr.com) serves customers in central and northern Illinois, including the Chicago area, northwest Indiana and southwest Michigan. “Like” Comcast’s Greater Chicago Region on Facebook by visiting Comcast of Illinois, NW Indiana and SW Michigan. “Follow” Comcast’s Greater Chicago Region on Twitter at @ComcastILLINOIS.

About 360 TCS, LLC
360TCS provides mission-critical co-location and disaster recovery services in our Lombard, IL data center. The facility features an energy efficient, fully redundant design utilizing the latest advances in available technology to ensure 100% availability. High density power and cooling capacity, diverse connectivity, and exceptional security, combined with incomparable customer service, place 360TCS among the premier colocation data centers in the Midwest.. For more information visit http://www.360TCS.com .

Media Contact:
Don Welbourn
312.907.5241
dwelbourn@360TCS.com

360TCS.com has a new look

July 19, 2016

A big thanks to our Web development Team who recently completed a re-design of the 360TCS website. It looks great and there are some nice photos of the facility along with a video tour.

See the new website here:

http://www.360tcs.com

We have been doing some extended spring cleaning at the data center as well. The new carpet in the Lobby and Guard Station looks great.

Schedule a tour today.

Don Welbourn
360 Technology Center Solutions
Director of Sales / Account Relations
312-884-3988 Office
312-907-5241 Mobile (best)
dwelbourn@360tcs.com

 

People are What Matters…

June 27, 2016

As part of my role as Director of Sales and Account relations for 360TCS, I have provided countless tours of our facility to prospective clients looking to add a level of resiliency to their IT infrastructure. Over the years, giving Data Center tours has always been among my favorite parts of my job. We are proud of what we have built and I welcome every opportunity to share information with interested end users.

Most potential client visits are pretty similar. I wax poetic about redundancy, reliability, compliance, and security,  extolling the virtues of our physical infrastructure. I tout the flexibility of our network design and our up-time track record. Without exception, everyone who has made the time to come see us, expresses a level of impress based on our obvious attention to detail and our seemingly “over-engineered” approach to Data Center design. Almost always, the focus is based on the technology. Until last week…

During a recent walk through, I was enjoying a pleasurable interaction with a potential client. The two gentleman taking the tour that day were particularly knowledgeable and were able to easily recognize the quality of the critical components of our infrastructure. They asked all the right questions and we hit it off quite well. They were easy to like as they seemed to have an understanding of what it takes to provide a high level of service to a demanding client base.

After they left, I was feeling pretty good about the overall experience. Later that day, I received a follow up e-mail from the potential client. He thanked me for my time and for the information provided which was pretty typical. But he went on to add some observations regarding the overall feeling of “warmth” he experienced while meeting some of our staff. That hit home for me because we have made deliberate effort to establish an environment and a culture where clients are truly our partners and are considered part of “The 360TCS Family.”

He stated in his note, “People are what matter Don, not technology – IT is just a tool.” Great wisdom from a seasoned technologist.  We are lucky to have a great staff here @ 360TCS. They are truly the reason we have experienced the success we have up to this point.

If you have a need for colocation or Data Center services and you would like to see for yourself what 360TCS has to offer, please reach out to me personally to schedule your site visit. I guarantee you will find it to be a valuable use of your time.

Regards,

Don Welbourn
360 Technology Center Solutions
Director of Sales / Account Relations
dwelbourn@360tcs.com

 

 

 

360TCS AND SUNESYS PARTNER TO PROVIDE END USERS WITH NETWORK CONNECTIVITY SOLUTIONS

July 14, 2014

LOMBARD, IL JULY 15, 2014 – 360 TCS, LLC (360TCS), a premier provider of colocation and data center services in the greater Chicago area, announced today the establishment of increased capacity for connectivity solutions within their Lombard, IL data center via an enhanced partnership with Sunesys, LLC. A leading provider of premium bandwidth services and private fiber optic networks, Sunesys, has expanded their presence in the 360TCS data center, which will serve as a primary client access point as Sunesys continues to extend their high-density fiber optic network across the Chicago Metropolitan area.

In 2013, 360TCS worked with Sunesys to establish a fully redundant, dark fiber ring with multiple nodes in Chicago, providing 360TCS with the ability to offer low-cost, 100% available private data circuits to their data center clients. “With many of our clients needing connectivity between their primary locations in downtown Chicago and our data center in the suburbs, Sunesys has provided us with the capability to provide those point-to-point data circuits in a diverse configuration at a cost effective price point,” said Don Welbourn, Director of Sales/Account Relations with 360TCS. Don added, “With Sunesys expanding their presence in our data center and across the Chicago area, we are excited to offer similar low-cost, highly available service to suburban-based enterprises as well.”

Dave Cushing, Director of Business Development-Chicago Market at Sunesys stated, “We are excited about the opportunities our increased presence in the 360TCS data center provides. Clients requiring access to our network will not only be able use 360TCS as an access point but can also leverage their colocation services.”

About Sunesys, LLC
Sunesys is a leading provider of premium bandwidth services and private fiber optic networks. We own, operate, and maintain our own high density fiber optic network in major metropolitan areas across the U.S. Sunesys offers a comprehensive suite of tailored, high capacity, facilities-based network services coupled with superior industry expertise, service, and support. Sunesys provides telecommunications services and private fiber optic networks in Pennsylvania, New Jersey, New York, Maryland, Delaware, Virginia, Ohio, Illinois, Georgia, Florida and California.

Sunesys is a subsidiary of Quanta Services, Inc. (NYSE: PWR). Quanta Services safely provides engineering, procurement and construction (EPC) services for comprehensive infrastructure needs in the electric power and oil and natural gas industries and is the premier provider in the industries it serves. For more information or to be contacted about Sunesys services, please visit http://www.sunesys.com

About 360 TCS, LLC
360TCS is a Disaster Recovery and Colocation facility in the Chicago suburbs. 360TCS offers a unique blend of extreme power density, redundancy, and diverse connectivity conveniently located in Lombard, IL. For more information visit http://www.360TCS.com .

Media Contact:
Don Welbourn
312.907.5241
dwelbourn@360TCS.com

See what you have been missing… 360TCS Virtual Data Center Tour

March 5, 2013

Since the formal commissioning of our Chicago Colocation Data Center we have hosted literally hundreds of tours for potential clients and technology partners. Without exception, those who have taken the time to come see the facility have  been very impressed by design, the level of redundancies and the attention to detail that went into the data center build out.

For those who have yet to schedule their own personal tour or whose geographic location or schedule prohibits making a trip to Chicago, it is my pleasure to post a link to our recently produced 360TCS Virtual Data Center Tour:

http://youtu.be/GHmjJFvZ6_Y

Take a look. Post your comments. Contact me directly with any questions or to receive a proposal on any of our data center solutions.

Regards,

Don Welbourn

Director of Sales / Account Relations

dwelbourn@360tcs.com

312-907-5241

The Proof is in the Pudding – 360TCS Logs 45th Consecutive Month of 100% Uptime

June 29, 2012

As the end of June 2012 approaches and the 360TCS Team proudly adds number 45 to our spotless track record of consecutive months without an outage, a saying used frequently by my dear, departed Grandfather comes to mind.

“The proof is in the pudding” is a popular figure of speech meaning “the quality, effectiveness or truth of something can only be judged by putting it into action or to its intended use.”  The phrase we have all heard is actually a modified version of the original phrase, which was “the proof of the pudding is in the eating.” A dish may have been made from a good recipe with fresh ingredients and look delicious, but you can really only judge it by putting it in your mouth. The actual taste is the only true criterion of success.

How does this relate to colocation?

Being in a client facing role, I spend a great deal of time providing prospective clients with tours of our facility during which I talk extensively about concurrently maintainable systems,  N+1 / 2N redundancies and physical security. I mention how our self-healing fiber ring with nodes in the most important Telco Hotels in the Midwest provides us with the ability cross connect to over 200 different carriers. I point out that we have successfully completed a third party SSAE-16 Type II audit and that we monitor and control over 100,000 different data points with our DCIM software, etc. etc…. I could go on and on, and many times I do.

My goal is to demonstrate to potential end users that we have deployed the proper infrastructure to support their mission critical compute environments. We stress attention to detail and perform the rigorous testing and preventative maintenance required to achieve the level of service an enterprise level client base demands. 

Clients interested in colocation in the Chicago area have many options. Whether that Data Center is large or small, most will show well, and many will claim similar levels of redundancy within their infrastructure. So how does a client determine which provider is the right choice? 

I come back to “The proof is in the pudding.”  Ask about up-time, ask to talk to existing clients with similar services. If a provider is hesitant to provide documentation or is reluctant to provide references it may be a red flag.  At 360TCS we are happy to provide both.

If you’d like to experience the peace of mind that all 360TCS clients enjoy or if you’d simply like a private tour of a truly advanced facility, contact me directly.

Don Welbourn

dwelbourn@360tcs.com – 312-884-3988

360TCS adds Extranet Exchange Access to CME Aurora

February 21, 2012

360 Technology Center Solutions

The only Data Center in the Chicago area specifically designed to meet the colocation and disaster recovery needs of today’s technology based Financial firms is pleased to announce the addition of Extranet Exchange Access to the CME Group’s® DC3 in Aurora, IL to our menu of connectivity options.

Have you been considering proximity colocation at the CME Group’s® DC3 Aurora, IL Data Center but find the monthly recurring costs to be prohibitive?

 Are you looking for a lower cost alternative to 350 E. Cermak for back up of your proximity colocation at the CME® Aurora Data Center?

Do you have mission critical infrastructure that can be located a single hop away from the matching engines?

Take advantage of our limited time product launch special offer!

 8.5 kW Cabinet –  $4750  per Month

17 kW Cabinet – $5750 per Month

Includes:

  •  Extranet Access to the CME Group® Exchange of your choice with unicast bandwidth for order routing*
  •  One 42U private, locking cabinet in our physically secure Tier III Lombard, IL Data Center
  • No Install Charges                                                 

Custom power and space configurations are available including partial cabinets.

Low cost connectivity to 350 E. Cermak available including dark fiber.

For more information contact our Sales Department

@ 888-313-1306 or e-mail sales@360TCS.com

* Customer must complete all required CME market data licensing agreements. 

 

360TCS Completes Examination in Conformity with Statement on Standards for Attestation Engagements (SSAE) No. 16, Reporting on Controls at a Service Organization

July 25, 2011

LOMBARD, IL, July 7th, 2011— 360 Technology Center Solutions, also known as 360TCS, a premium provider of high density colocation and data center services based in suburban Chicago, today announced that it has recently completed its examination in conformity with Statement on Standards for Attestation Engagements (SSAE) No. 16, Reporting on Controls at a Service Organization for the period November 1st, 2011 through May 31st , 2011 that was performed by an independent accounting and auditing firm.

Statement on Standards for Attestation Engagements (SSAE) No. 16, Reporting on Controls at a Service Organization, was issued by the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA) in April 2010. SSAE 16 effectively replaces SAS 70 as the standard for reporting on service organizations with an effective date of June 15, 2011. SSAE 16 was drafted and issued with the intention and purpose of updating the US service organization reporting standard so that it mirrors and complies with the new international service organization reporting standard – ISAE 3402. – i

Completion of the SSAE 16 Type II examination indicates that 360TCS’ processes, procedures and controls have been formally evaluated and tested by an independent accounting and auditing firm. The examination included the company’s controls related to: Environmental Control, Environmental Security, Network Monitoring and Physical Security.

SSAE 16 is designated by the U.S. Securities and Exchange Commission (SEC) as an acceptable method for a user entity’s management to obtain assurance about service organization internal controls without conducting additional assessments. In addition, the requirements of Section 404 of the Sarbanes-Oxley Act of 2002 make SSAE 16 reports even more important to the process of reporting on effective internal controls by public companies.  – ii

A SSAE 16 examination is widely recognized, because it represents that a service organization has been through an evaluation of their control activities as they relate to an audit of the financial statements of its customers. A Type II report not only includes the service organization’s system description, but also includes detailed testing of the design and operating effectiveness of the service organization’s controls.

“360TCS is 100% committed to providing clients with the service and reliability required to support their Mission Critical compute environments,” states Don Welbourn, Director of Sales and Account Relations at 360TCS, “by successfully completing a SSAE-16 Type II examination, we are able to formally document and test the processes, controls and attention to detail that have allowed 360TCS to achieve 100% uptime since the commissioning of our facility in the Fall of 2008.”

About 360TCS, LLC
360TCS, LLC is a leading provider of high density colocation and data center services based in Lombard, IL. 360TCS provides a level service to an enterprise client base that is simply unattainable from other providers. The capability to deliver and effectively cool over 40kW per cabinet makes 360TCS one of a handful of facilities that are ideal for supporting the cutting edge of today’s technology including power hungry blade servers, storage arrays and cloud computing clusters. For more information about 360TCS, LLC, please visit: http://www.360tcs.com

i – www.aicpa.org “American Institute of Certified Public Accountants” http://www.aicpa.org/InterestAreas/FRC/AssuranceAdvisoryServices/Pages/SORHome.aspx

ii – www.pcaobus.org “Public Company Accounting Oversight Board” http://pcaobus.org/Standards/Auditing/Pages/Auditing_Standard_5_Appendix_B.aspx#useofserviceorganizations

Does Size Matter when it Comes to Chicagoland Colocation?

March 29, 2011

360TCS is what we like to refer to as a “Boutique Style” provider of colocation services in the Chicago area. It is very common for 360TCS to compete head to head with what I like to call the “Big Box” Data Centers. It is not uncommon for end users to consider these types of facilities first when they begin to explore options for colocation. While I am certainly a proponent of shopping around, limiting your vendor search to the “Big Box” providers may result in overlooking the unique opportunity to find a vendor whose solution may truly be a better fit.

Here are several reasons why 360TCS, a “Boutique Style”, Data Center can be a better solution and outperform the “Big Box” facilities.

Age:

The reality is that many of these “Big Box” Data Centers are old. By technology standards they are actually ancient. When you think of how quickly technology advances wouldn’t you prefer the technology that supports your critical compute environment to be the latest and greatest available?  A ’57 Chevy might be a cool car but is it the most reliable? While any quality facility will continue to upgrade their infrastructure the upgrades themselves can end up impacting  the availability of services. 

“Boutique Style” Data Centers are typically newer. 360TCS was built within the last 2-3 years with environmentally friendly, efficient technology. Every component of our mission critical infrastructure is new and considered “best of breed”. After the commissioning our data center in October 2008 and our first customers going live in November, we recently passed our 2 year anniversary this past fall with literally ZERO downtime to date.

Location:

Some of these “Big Box” Data Centers are located in the “downtown” section of large metropolitan areas which can lead to a whole different set of issues including traffic, parking, proximity to potential terrorist targets etc. There is always the potential for disruption based on the typical ongoing construction in the city.

360TCS is located in Lombard, IL. Close enough to the city to make our facility easily accessible by multiple expressways and major airports but far enough to make us suitable for Disaster Recovery initiatives requiring physical diversity.

Attittude:

“Big Box” Data Centers have hundreds of employees. How familiar with your specific build out and what is important to your business will they be should you find yourself in need of some technical assistance? At most “Big Box” Data Centers, very few customers warrant special attention. What if you are on site and find yourself in need of a power cord, a set of server rails, nuts and bolts or tools? Most “Big Box” stores will direct you to the nearest CDW or Home Depot.

At 360TCS, due to the relatively small physical size of the facility, and our entrepreneurial approach to doing business, our staff is able to become familiar with ALL of our client’s build outs. This gives us the ability to provide a level of service that is unattainable at the “Big Box” providers. EVERY client is a big fish at 360TCS and we are there to help our clients with whatever they need. In fact, it is typical that we include free remote hands time to assist each client with the install process and we never nickel and dime our clients for simple requests. Our philosophy is simple: We treat our clients the way we would expect to be treated by our key vendors.

 Capabilities:

It has been my experience that “Big Box” colocation providers struggle to deliver and effectively cool high density power requirements. Since their facilities and infrastructure were designed to support legacy technology, most can support densities between 150 and 200 Watts per ft2. In many cases that is sufficient, but what if you need more power? Expect to pay for additional cabinet space you don’t need or be told it is flat out not available.

360TCS can support power densities over 550 Watts per ft2. Would you like to populate your cabinet with 4 or 5  fully loaded blade chassis? How about 3 phase power for your IBM I-Series or your power hungry EMC storage devices. 360TCS is great option and in many cases the only option for you.

Find out why our clients tell us we are the best Data Center provider they have found. Experience for yourself what is like to enjoy true customer service again, an all to rare comodity in this day and age.

If you would like to learn more about 360TCS and how we can help you add a level of redundancy to your IT infrastructure, do not hesitate to contact me directly to arrange a site visit and Data Center tour.

Don Welbourn 

Director of Sales/Account Relations

 888-313-1306

dwelbourn@360tcs.com

http://www.360TCS.com

The weather is getting warmer…is your data center?

April 14, 2010

Being born and raised in the Chicago area, I revel in the fact that we have four distinct seasons each year. However, winters can be long and I do find myself occasionally wishing for an expedited arrival of warmer weather while snow blowing  my driveway for the umpteenth time.

Well it’s here, Spring is in the air in the temperature is expected to flirt with 80 degrees today. Good news for some, but some data center managers are not so excited about an 80 degree day in April.

Years ago, when I was in the telecommunications business, before colocation and data centers were really an option for SMBs, our clients often had what they called “computer rooms.” Most of these “computer rooms” were simply offices or even closets where there were some power outlets, phone lines and if your were lucky some sort of air conditioning. In many cases, the climate control for these spaces were tied into a building wide system that was outside the control of the individual business or department. Many buildings would not turn on the air conditioning until mid-May or it would be turned off after hours to conserve energy. You can imagine the impact this could have on computer systems. I can remember seeing all types of “custom” cooling solutions from box fans to spot coolers deployed every which way in an attempt to keep the heat under control.

Most companies, as they began to rely more and more on technology to support their businesses, have addressed this issue by either retro fitting a space at their own location with a climate control system more suitable for supporting today’s power hungry compute environments or by colocating their mission critical infrastructure in a data center. However, I am continuously surprised and how many companies, of all sizes, still face challenges cooling their IT infrastructure.

I was visiting a friend at his office this week. They have a few cabinets of servers and some network attached storage in their “computer room”. I walked in and was surprised to see one of his IT guys hot footing it down the hallway with an oscillating fan headed for the “computer room.” When is asked what the problem was, I was told that temperature had shot up to over 90 degrees in the in the room after they deployed some new hardware.

Needless to say, that was enough to get me started on the advantages of colocation in a well cooled, hardened facility with redundant infrastructure and guaranteed uptime. His reply was one that I hear almost daily. He said, “I suggested it to my boss and we just can’t afford it”. My reply to that was, “If you are trying to cool your equipment with a $15 desk fan, it seems to me that you can’t afford NOT to look into colocation”.

If you want to sleep well this summer and not have to worry about equipment failure due to excessive heat, give me a call and I’ll be happy to show you how colocating your critical systems with 360TCS will provide you with the peace of mind that comes with knowing your business is protected.

Don Welbourn – dwelbourn@360TCS.com – 312-907-5241

By the way, have you tested your UPS lately? Thunderstorm / Tornado season is also upon us…..